Privacy Policy
Effective September 5, 2026
What Smart Plan Manager processes
Smart Plan Manager processes information needed to provide and secure the service, including account identifiers such as email address, workspace and tenant information, customer and subscription metadata made available through authorized Stripe connections, product-usage and acquisition telemetry, support communications, and technical logs used for reliability and security.
Payments and Stripe data
Stripe remains the billing system of record. Payment-card entry and payment processing are handled by Stripe. Smart Plan Manager does not intentionally collect or store full payment-card numbers or card security codes. Only connect Stripe accounts and customer information that you are authorized to manage.
How information is used
Information is used to authenticate users, create and operate workspaces, synchronize authorized billing context, provide Revenue Risk and intervention workflows, deliver support, measure product activation and reliability, prevent abuse, investigate errors, and protect the security of Smart Plan Manager and its customers.
Telemetry and browser storage
Smart Plan Manager may use browser storage such as localStorage or sessionStorage and first-party telemetry to remember product state, preserve acquisition attribution, avoid duplicate measurement, and understand whether core product workflows are functioning. Telemetry is designed to avoid payment-card details, passwords, secret keys, and authentication tokens.
Service providers
Smart Plan Manager relies on service providers to operate the product, including providers for payment processing, application hosting, database/authentication infrastructure, and transactional email. These providers process information only as needed to provide their services to Smart Plan Manager and are subject to their own terms and privacy practices.
Retention and deletion
Information is retained for as long as reasonably necessary to provide the service, maintain security and auditability, meet legal or financial obligations, resolve disputes, and enforce agreements. You may request access, correction, or deletion of account-related personal information. Some records may need to be retained when required for security, fraud prevention, billing, legal compliance, or legitimate audit purposes.
Security
Smart Plan Manager uses technical and organizational safeguards intended to protect account and tenant data, including server-side authorization boundaries and restricted handling of sensitive credentials. No online service can guarantee absolute security. If you believe your account or data may have been compromised, contact support promptly.
Your choices and requests
Depending on where you live, applicable law may provide additional privacy rights. To request access, correction, deletion, or other privacy assistance, email support@smart-plan-manager.com. Include the email associated with your account and a concise description of the request. Do not send passwords, payment-card details, secret keys, or authentication tokens by email.
Children
Smart Plan Manager is a business service and is not directed to children under 13. We do not knowingly offer accounts to children under 13.
Changes to this policy
This policy may be updated as Smart Plan Manager changes. Material updates will be reflected by a revised effective date on this page.